Package Trip Terms & Conditions

We are proud to state that we are an independent agency not tied to any developer in Cape Verde and are therefore in the best position to show you all available properties and land on the islands and give unbiased information and advice.  Our trips are arranged with our clients needs in mind, we do not rush people in and out, nor do we engage in pressure selling.  We allow time throughout the trip for our clients to soak up the atmosphere and get to know the islands. 

We act as facilitators to ensure that your trip is well organized and, with our extensive portfolio of developers and quality developments, we give our clients the best opportunity to find their perfect property.  We offer an excellent customer service to ensure your trip runs smoothly, our onsite team will offer invaluable support both about properties available and information and experiences on the islands. 

We use a recognised ATOL partner to book flights. As such, you will be contracting directly with the ATOL member which ensures that all the necessary legal rules & regulations in regards to flight bookings are adhered to and that your consumer rights are protected. Details of the ATOL member details will be made available upon booking. 

Cape Verde Portal offers your trip in good faith and have selected high quality partners to ensure that your trip is a comfortable and successful one.  In fact we pride ourselves on our very high client satisfaction rate. 

Cape Verde Portal use all reasonable endeavours to ensure that you have a successful trip to the islands, however, Cape Verde Portal do not accept any liability for any failure on the part of our partners.  Cape Verde Portal will use reasonable endeavours to resolve any such issues which may arise, but ultimately any disputes between clients and our partners must be resolved directly between the client and partner company.

In return, by accepting this service and subsidized trip, you are engaging CVP to act as your agent for any purchase made in Cape Verde.  If you have already placed a reservation on any properties in Cape Verde, we ask that you advise one of our customer service representatives immediately, as we may not be able to offer you a subsidized trip.  When agreeing to any property purchase, the developer must be made aware that you are a Cape Verde Portal client. 

We hope that you have a successful trip in Cape Verde and should you wish to discuss these terms and conditions, or have any queries, please do not hesitate to contact a member of our customer service team on 0800 310 1145.